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Status Flow

Statuses

pending

First status of the process. Indicates that the account opening request has been received and is awaiting review.

due_diligence_review

Compliance is analyzing the Due Diligence (DD) and company data provided during onboarding.

active

Account is active/approved. At this status, the webhook will send the account_id (MID - Merchant ID) that identifies the merchant’s account.

canceled

Account was canceled during the onboarding process.

inactive

Account is inactive after being previously activated.

closed

Account has been closed.
To receive onboarding status updates via webhook, you need to register them using Webhook Setup endpoint.